The global spread of COVID-19 is affecting all of us, and I wanted to take a moment to let you know how IDI is managing the situation. IDI remains committed to providing our customers with insulation products, accessories, continued sales and technical support. IDI has been closely monitoring the situation and preparing for all possible scenarios to ensure we have the right plans and resources in place to serve our customers.
IDI has activated a set of temporary internal precautionary measures to protect our employees, limit the spread of COVID-19 and ensure we can continue to support our customers.
Our supply chain is strong and operating normally with a consistent source of fiberglass, mineral wool, and spray foam insulation. All of our 55 locations are operating at optimal levels to provide our customers with a steady stream of insulation materials.
IDI’s sales teams, warehouse staff, customer service, and technical support teams remain available and are ready to help assist our customers. Please reach out to any IDI sales or support contact as you normally would.
Our leadership team is meeting daily to ensure we have the most up-to-date information while keeping a pulse on the business and remaining flexible for our customers and employees.
We remain actively engaged, and we are monitoring this very fluid situation. As the situation evolves, IDI will stay committed to supporting our customers and employees – including keeping you informed. Please be safe!
Thank you for your continued support of IDI.
Joe Novogratz
CEO & Founder – IDI Distributors
Chris Novogratz
President – IDI Distributors